STAGE 1 — BUILD
Agent Creation
Create agents around real customer journeys, with your procedures, policies, data, tools, handoffs, and instructions built into how they operate
- Tools & Data
- Journeys
- Agent Instructions
Built on Sawt
The AI platform that orchestrates every customer touchpoint. Arabic-first. Not Arabic-only. At any scale
Saudi Arabia's leading enterprises trust Sawt to run their customer operations
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CRM
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ERP
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APIs
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Customer data
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Knowledge
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Voice
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WhatsApp
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Text
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Email
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Social media
THE 5 SUITES LOOP
One platform
Five suites
A loop that never stops
Tap a suite to explore
STAGE 2 — VALIDATE
Simulation
Test an agent against realistic callers and edge cases before it ever reaches a customer
- Scenario library
- Batch runs
- Regression suites
- Scorecards
STAGE 3 — RUN
Agent Operations
Operate live customer interactions from one system, managing the real-time agent runtime, customer context, and queues required to perform reliably at production scale
- Live runtime
- Customer context
- Queue Management
STAGE 4 — MONITOR
Observability
Continuously evaluate real interactions against your quality criteria once an agent is in production
- AI Evaluation
- Live QA
- Quality criteria
STAGE 5 — LEARN
Insights
Analyze interactions after they happen to uncover performance, customer sentiment, recurring themes, and trends feeding what you learn back into the next iteration of the agent
- Sentiment & Themes
- Evaluation
- Trends
INTERACTIONS
Pick the interaction,
We'll show you the industry
Logistics & Delivery
Confirm addresses and delivery windows before the driver leaves
Banking, Finance & Insurance
Secure higher promises to pay, understand intent and move accounts toward resolution
Healthcare
Cut no-shows and follow up with every patient, around the clock
Real Estate
Qualify inbound enquiries and book viewings while intent is warm
Technology
Resolve support tickets and qualify inbound demand as you grow
Retail & E-commerce
Win back abandoned carts and answer returns even through peak seasons
Government
Handle enquiries and satisfaction surveys at national volume
Telecom
Chase overdue bills, handle plan changes and resolve service issues at subscribers scale
Travel & Tourism
Take bookings, confirmations and changes off the front desk, day and night
Why Sawt
Built here
For here
Arabic-Native Intelligence
Not adapted for Arabic. Built for it
Sawt's ASR/TTS models are built on 90,000+ hours of actual Saudi customer conversations. Built for Arabic first, and just as strong in English. No comparable Arabic NLP competition at enterprise depth
Delivery Standards
We don't ship mediocre
Every deployment is held to Sawt's own bar. Reliability, precision, and execution quality Saudi enterprises don't find elsewhere
Time to Value
Fast to deploy. Faster to deliver value
From signed contract to live interactions — fast. No long implementation cycles
Long-Term Partnership
We stay and grow with you
We don't deploy and step back. We expand into every workflow that can benefit from AI, as your operations grow
Continuous Learning
Gets better over time
Every interaction, outcome, and feedback signal improves the agent's performance. It gets better without manual retraining
Proven at Scale
Already battle-tested
Every capability has been tested and validated in live enterprise environments across Saudi Arabia. No beta deployments
Proof at Scale
Results that speak
"Sawt didn't just launch the solution. They kept refining it, responding quickly to our feedback and improving the experience over time"
DRCKingdom of Saudi Arabia
"Address collection is now managed end to end through Sawt, reducing the operational effort required by around 60% while giving us a more consistent operation."
FlowardKingdom of Saudi Arabia
Trust and security
Sawt is built for regulated enterprises: data resident in the Kingdom, independently audited controls, and privacy by default
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